I call it ‘that quality some people carry.’ Maybe it’s presence, a quiet knowing, the ability to walk into a room and make people feel seen. I’ve spotted it in barbers, college kids in parks, juice bar workers, and my own 19-year-old son.

I write about these encounters because the best lessons in life don't come from boardrooms. They come from paying attention to people.

I’ve always been passionate about sales. I guess it’s because it’s all about people and what makes them tick.

I’ve led sales organisations across Fortune 100s, co-founded a start-up to reimagine enterprise sales, most recently serving as Chief Sales Officer at Optum, and now serve as Chief Revenue Officer at Exadel.

The thread that runs through it all is a simple conviction: selling is serving. Connecting things that would otherwise stay disconnected. Moving people and ideas forward.

Making it matter is not a slogan. It's what I do.